WIOA is designed to create a system of comprehensive services to help participants/customers advance on a career pathway, regardless of the partner program in which they originally enrolled.
The Massachusetts WIOA State Partners have agreed that customers who are eligible for and receive services from more than one WIOA Partner program are considered shared customers. Shared customers benefit from services and resources delivered across multiple WIOA Partner programs and other stakeholders that are aligned to meet an individual’s needs.
WIOA requires core partners to align, connect, and integrate services by sharing resources and jointly designing services in ways that improve outcomes for shared customers (e.g., youth, adults, job seekers, and businesses) and prioritize serving individuals with barriers to employment (e.g., undereducated and limited English proficient adults).
Our WIOA (Workforce Innovation and Opportunity Act) program partners include:
MassHire Department of Careers Services (MDCS)
Massachusetts Department of Transitional Assistance (MDTA)
Massachusetts Rehabilitation Commission (MRC)
Massachusetts Commission for the Blind (MCB)
Massachusetts Senior Community Service Employment Program (SCSEP)